Refund Policy

  • On boxes or bundles of 25 or more: Full credit will be issued for cigars if 4 or less have been consumed.
  • On boxes or bundles of 20: Full credit will be issued for cigars if 3 or less have been consumed.
  • On boxes of 10 or less: Full credit will be issued for cigars if 2 or less have been consumed.

Not withstanding the above, our return policy does not apply to orders containing “free” cigars.

Original shipping will be refunded only when one of the following is true:

  1. Defective merchandise
  2. Wrong item shipped due to our error
  3. Damaged in transit
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